Shipping policy
At Bucketrush, we are committed to delivering your favourite products quickly, safely, and right to your doorstep. Please read our shipping policy carefully before placing your order.
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working business day.
You will receive an order confirmation email/SMS once your order is placed, and a shipping confirmation with tracking details once your order is dispatched.
Shipping & Delivery Time
We deliver across India. Once your order is dispatched, the estimated delivery time is:
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 3–5 Business Days |
| Tier 2 & Tier 3 Cities | 3–5 Business Days |
| Remote Areas | 5–8 Business Days |
Business days are Monday to Saturday, excluding public holidays.
Shipping Charges
| Order Value | Shipping Charge |
|---|---|
| Below ₹499 | Small shipping fee applicable |
| ₹499 & Above | FREE Shipping 🎉 |
We recommend adding items to your cart to enjoy free delivery on orders above ₹499!
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across most serviceable pin codes in India.
- COD orders may have a small handling fee depending on the order value
- Please ensure someone is available at the delivery address to receive and pay for the order
- In case of a failed COD delivery attempt, our delivery partner will try 2 more times before returning the order
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your order directly on our website or through the courier partner's tracking page.
Delays & Exceptions
While we always aim to deliver within the estimated timeframe, delays may occasionally occur due to:
- High order volumes during sales or festive seasons
- Natural disasters, strikes, or unforeseen circumstances
- Incorrect or incomplete delivery address provided by the customer
Bucketrush is not responsible for delays caused by the above situations, but we will always do our best to keep you updated.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date with your order number and photos (if applicable). We will resolve it promptly.
Wrong Address Disclaimer
Please ensure your delivery address, pin code, and phone number are correct at the time of placing your order. Bucketrush is not responsible for orders delivered to an incorrect address provided by the customer.
Contact Us
For any shipping-related queries, feel free to reach out to us:
- 📧 Email: bucketrush6@gmail.com
- 💬 WhatsApp: 9013627300
- ⏰ Support Hours: Monday – Saturday, 10 AM – 6 PM
Bucketrush reserves the right to update this Shipping Policy at any time. Changes will be reflected on this page.